AVNOC® software is specifically designed for today's technology providers to use as a core service management solution. The ability to quickly add remote monitoring and create new technology services is just a simple AVNOC® monitoring agent away. Our products are leading the industry with systems that have secure remote monitoring without VPN. We deliver real-time data for a help desk or service center through our platform.
- Service Operations Software
- One-Page Enterprise Overview
- Executive Information System
- Service Management Dashboard
- Mobile Field Service Application
- Automated Support Ticketing
- Remote Monitoring Integration
- Custom Report Generating
- Deployed as a Virtual Machine
How It's Used
Being a true deliverer of AV service solutions our core platform goes beyond the essentials of routine field service software. Using an enterprise approach we bring a host of elements that make providing customer support a long-term recurring revenue opportunity.
Use cases can vary from servicing a simple audiovisual installation to remote management of enterprise AV networks. The flexibility of our systems gives a broader range of applications including HIPAA security environments when using our monitoring features..
Purposes for AVNOC® include creating the proactive service capabilities system integrator's can use for enhanced customer support through annual service agreements. AVNOC® helps integrator's to easily develop a more efficient support center and provide better value-add services for customers just by applying our solutions.