Quick Contact

AVNOC Software Features

AVNOC® software is specifically designed for today's technology providers to use as a core service management solution. The ability to quickly add remote monitoring and create new technology services is just a simple AVNOC® monitoring agent away. Our products are leading the industry with systems that have secure remote monitoring without VPN. We deliver real-time data for a help desk or service center through our platform.

 

Setcard

Features

  • Service Operations Software
  • One-Page Enterprise Overview
  • Executive Information System
  • Service Management Dashboard
  • Mobile Field Service Application
  • Automated Support Ticketing
  • Remote Monitoring Integration
  • Custom Report Generating
  • Deployed as a Virtual Machine

 
How It's Used

Being a true deliverer of AV service solutions our core platform goes beyond the essentials of routine field service software. Using an enterprise approach we bring a host of elements that make providing customer support a long-term recurring revenue opportunity.

Use cases can vary from servicing a simple audiovisual installation to remote management of enterprise AV networks. The flexibility of our systems gives a broader range of applications including HIPAA security environments when using our monitoring features..

Purposes for AVNOC® include creating the proactive service capabilities system integrator's can use for enhanced customer support through annual service agreements. AVNOC® helps integrator's to easily develop a more efficient support center and provide better value-add services for customers just by applying our solutions.