AVNOC® monitors Extron hardware for an Integrator to remote monitor those installs. Either through IP or API integration to GVE, the AVNOC® approach captures details about the health of a system and attached outboard devices. The information is delivered securely to the AVNOC® cloud software for help desk or service management.
AVNOC® - Extron Monitoring Supports:
- Direct System Monitoring
- API Integration for GVE
- Auto Populate Devices
- Automated Event Ticketing
- Remote Management
Auto-population of outboard devices to AVNOC® gives a seamless transfer of system nomenclature. Retrieving customer demographics, room definitions and details assigned to assets are included in the data. AVNOC® prioritizes events automatically through presets and queues notices by level of importance.
Extron Global Viewer Enterprise Integration
Through API AVNOC® integrates into Extron GVE platform providing tools to respond to events from outside of the customer's network. No matter the application AVNOC® continues to deliver solutions.