Enjoy Better Audiovisual Services

Developing new services for your business is easier than ever. Take control of your service business while maintaining the choice of systems you want to install. Our solutions integrate into your audiovisual network giving customers freedom to choose the products they want. Hardware or software based control, even stand alone rooms AVNOC® delivers critical information for proactive support using HIPAA security. All events and activities are captured by AVNOC® remote monitoring Agents and delivered to your managed services portal making your life easier.

 

Multi-User Features

  • Service Operations Software
  • One-Page Enterprise Overview
  • Automated Support Ticketing
  • Third Party API
  • Analytic Reports
 
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Having a single solution to monitor audiovisual is best for a one window view of everything no matter what AV systems you install. AVNOC® uses API to seamlessly connect with control systems and 3rd party service software for an easy cut-over. If you're business needs a better service option that lets you take control AVNOC® is the long-term choice that brings flexibility and performance today and into the future.

Easy Audiovisual Monitoring

Any business can enjoy the benefits of remote audiovisual monitoring to add new support services. Keeping you up-to-date with modern technology and service capabilities DirectPro delivers the power of remote audiovisual monitoring through AVNOC®.  

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DirectPro Solutions

  • Remote Monitoring
  • Quick & Easy Setup
  • Unlimited Devices 
  • Customer Web Portal 
 

What DirectPro Does

DirectPro is perfect for any business that relies on audiovisual in meetings and public messaging who has experienced failures. With DirectPro just add an Agent to the AV network you want to monitor, upload a device list and your monitoring. Add API and receive event notices directly to your in-house ticketing software for better control. 

Enjoy the assurance and comfort of knowing the audiovisual is up and working by deploying AVNOC® audiovisual monitoring solutions.

DirectPro Service Requires 2-year Agreement with Auto Pay. Details at checkout. 

Intelligent Remote Management

If having remote access is important the AVNOC® Support Gateway is for improving customer support and is utilized to perform program updates, diagnostics and recovery from a remote help desk. The AVNOC® interface gives the end customer access control making it easier for their in-house IT to manage users.

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Features

  • Secure Remote Access 
  • Eliminate User Credentials
  • HTML5 Remote Desktop Gateway
  • Access Notifications and Email Alerts
  • Simple Navigation for Remote Support
  • Access Remote System Files and AV Applications
  • Remote Monitoring Integration

 

Dynamic Help Desk Support

The Support Gateway is another example of our continued progress in technology growth and stringent security practices. The team at AVNOC® and the products we produce are a testament to the best practices in network security. If you understand the importance of security you'll like AVNOC®.